Returns

You have 30 days to make a return complying to terms and conditions of our return policy. Items that has been purchased within the last 30 days will be eligible to have refund or exchange. There should be the availability of a very rightful reason for the return.

Conditions for Acceptance

These are few rightful conditions applicable for exchange and or refund.

– To be eligible for a return, your item must be in the same condition just as you received it, untorn, unused, with tags, and in its original packaging. Also you’ll have to provide the receipt or proof of purchase.

– Any item must be in it original state completely untempered.

– Any item that is returned more than 30 days after delivery is unacceptable.

– The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate order for the new item.

– You will be responsible for paying for your own shipping costs for returning your item with the exception of conditions involving our error. 

– Depending on the item(s) you are requesting to return, the time it may take for your exchange and or refund may vary.

Returns Procedure

To make a return, contact us via email at info@dyroorganics.com. If your request is accepted based on your reason for the return, we will attend to your return request as soon as possible.eligible